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Abstract

This paper investigates the handling of dangerous goods on flights that often occur. Security problems at the airport can be seen from the many incidents that disrupt flight activities to and from the airport. Each airline has its own standard operating procedure (SOP). In this study, the differences in SOPs between two airlines - namely Citilink Indonesia and Lion Air - at Soekarno-Hatta International Airport will be studied, especially in terms of handling dangerous goods. The type of research used is descriptive qualitative, because the description of the data is expressed in the form of words. The data collected will be reduced and presented, then conclusions will be drawn from the presentation of the data. The results show that handling dangerous goods certainly has a very high risk, therefore airport officers need to carry out their duties according to SOP. Each officer must be supervised in working, where training in the involvement of handling dangerous goods on aircraft is the main requirement beforehand.

Keywords

airlines SOP dangerous goods handling Citilink Lion Air

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