Jurnal Manajemen Dirgantara

Pengaruh Kompensasi dan Disiplin Kerja terhadap Kinerja Karyawan pada PT. Pilar Kreasi Mandiri

2024-08-19T14:29:04+07:00

This study aims to test and analyze the effect of compensation and work discipline on employee performance at PT. Pilar Kreasi Mandiri. The method of data collection in this study was by distributing questionnaires to 50 respondents of PT. Pilar Kreasi Mandiri. The method used is an associative quantitative method using primary data and secondary data. Data analysis techniques used are validity test, reliability test, classical assumption test, determination coefficient analysis (adjusted R2), multiple linear regression analysis, hypothesis testing using SPSS Version 20. The results show that compensation and work discipline have a positive and significant effect on employee performance. Based on the analysis of the determination coefficient, the R Square is 0.861 or 86.1%, while the remaining 13.9% is influenced by other variables that are not studied or observed.

Kajian Beban Kerja pada Industri Perhotelan

2024-08-19T14:25:25+07:00

This research is motivated by the gap in the front office department team in carrying out their duties. The reality of complaints from guests due to the check-in and check-out process taking too long, as well as unfulfilled guest requests for previously booked rooms, does not seem to be in accordance with management's expectations. The purpose of this study was to analyze the workload of the receptionist/GSA, bellboy/BSA, telephone operator, and guest relation officer (GRO) at The Haven Seminyak Bali. The research conducted at The Haven Seminyak Bali used quantitative analysis techniques (descriptive statistics), consisting of workload analysis and workforce needs analysis. In obtaining data to support this research, interview techniques, questionnaire techniques, and documentation were used. The results of the study showed that the number of employees was insufficient to carry out the workload so that there was a shortage of employees in that section. As a result, when conditions are busy, severe conditions that are not ideal for working occur.

Pengaruh International Event terhadap Pelayanan Lalu Lintas Penerbangan di AirNav Indonesia Cabang Lombok

2024-08-19T14:20:18+07:00

This study aims to analyze the impact of international events on air traffic services. To what extent do spikes in traffic and international event activities affect service quality, and provide new insights. The study was conducted during the implementation of MotoGP and World Superbike International on Lombok Island, and data processing was carried out at AirNav Indonesia Lombok Branch. The analysis method used is a quantitative method. The population includes all air traffic control personnel on duty at Zainuddin Abdul Madjid International Airport. This study uses a total sampling technique. Data collection was carried out through observation studies, questionnaires, interviews and literature studies containing flight data both taking off and landing during the event. The questionnaire distributed focused on personnel services during this event. The results show that there is an influence of international events on air traffic services with a T-test value on the sample of 0.0001.

Pengaruh Training Flight Terhadap Keselamatan Penerbangan di Airnav Indonesia Unit Bandar Lampung

2024-08-19T14:15:47+07:00

This research aims to quantitatively analyze the influence of training flight on flight safety in the environment of the Airnav Indonesia at the Bandar Lampung Unit Office. This study originates from an incident where a training flight did not follow ATC’s instructions, resulting in the failure to maintain minimum separation and endangering aviation safety. The quantitative method is employed with data collection through a questionnaire focusing on the perceptions and experiences of ATC regarding the impact of flight training on flight safety. The respondents in this study are air traffic controllers (ATCs) at Airnav Indonesia Bandar Lampung. The collected data will be analyzed to assess the extent to which flight training contributes to the level of flight safety. The research results indicate that the training flight received a score of 342 with a percentage of 68.4%, while flight safety achieved a score of 433 with a percentage of 86.6%. Data analysis shows a strong relationship between training flight and flight safety, with a correlation coefficient of 0.755 and a determination coefficient of 0.571. A simple linear regression test indicates a significant influence between training flight and flight safety, with the equation Y = 21.963 + 0.624X. The research outcomes are expected to provide a deeper understanding of the tangible impact of flight training on various aspects of flight safety. Utilizing a questionnaire-based approach, the study will highlight ATC's perceptions regarding of training flight in influencing the improvement of flight safety. The findings are anticipated to contribute to the development of more effective flight training policies, considering significant factors that influence flight safety. The practical implications of this research are expected to offer data-driven recommendations for Airnav Indonesia Bandar Lampung to enhance the effectiveness of flight training programs and ultimately optimize flight safety at the local level.

Penggunaan Aplikasi Akuntansi untuk Meningkatkan Kinerja Pelaporan Keuangan

2024-08-19T14:11:01+07:00

Technological developments in the digital era have increased. This is a challenge for all business sectors. The emergence of information systems for preparing company financial reports is one of the technological advances. To manage company financial reporting, many cloud-based accounting software and information systems have emerged. Ngalup Collaborative Network manages its financial reporting using Jurnal.Id which provides a number of features to help record accounting and prepare business financial reports more effectively and on time. Jurnal.Id is easy to access at any time using the internet network without needing to be installed on the user's computer or laptop. This research analyzes the effectiveness and efficiency of implementing online accounting software in the operational activities of the Ngalup Collaborative Network in improving financial reporting performance. In its application, Jurnal.Id has been able to assist the accounting section of the Ngalup Collaborative Network in carrying out accounting recording work and preparing financial reports accurately and on time for stakeholder needs.

Pengalaman Pelanggan terhadap Minat Berkunjung Kembali pada Glamping Forest Garden Batulayang

2024-09-04T10:39:40+07:00

This research intends to examine how much influence the effect customer experience revisit intention at Forest Garden Batulayang glaGlamping that it can help investors, manufacturers, and owners of glamping to understand and develop glamping’s quality through customers' experiences, which hopes to increase revisit intention so it can help glamping tourism development. This research uses a quantitative method. Data was collected using a questionnaire with a Likert scale, which was distributed by purposive sampling on a non-probability sampling technique with sample criteria that had used glamping services at Forest Garden Batulayang. Data were processed by SPSS version 22 for Windows and tested for data validity, reliability, and normality. Data was also analyzed using the hypothesis test and simple linear regression. The result of this research explains that there was an impact on customers' experiences that significantly influence revisit intention at Forest Garden Batutayang glamping by 67,9% from 92 samples analyzed from the 1109 population.

Rancangan Air Traffic Service Route antara VOR “GTL” Gorontalo dan VOR “MKS” Makassar

2024-09-02T14:57:08+07:00

The Djalaluddin Gorontalo Airport is the main gateway facility for air transportation that connects Gorontalo province with other regions. Air navigation services at Djalaluddin Gorontalo airport are organized by Perum LPPNPI Gorontalo Sub-Branch. Djalaluddin Gorontalo Airport serves various flight routes to and from Gorontalo. One of the flight routes served is the Makassar - Gorontalo - Makassar flight route. In providing air traffic services and handling the flight, there is no route connecting Makassar and Gorontalo so the W32 route is used. Route W32 is an ATS Route that is frequently traveled by flights to and from various destinations. The use of the W32 route by flights on the Makassar - Gorontalo - Makassar route creates problems in the form of potential conflicts, complexity and traffic density on the W32 route. Alternatives to the use of the W32 route with direct routing is often an option for ATC and pilots but it raises safety issues because direct routing does not have the protection against obstacles and terrain provided by an ATS route. Research was conducted with the aim of overcoming these problems. The method used was Level 1 research and development (RnD) method. The RnD method was chosen to design an ATS route that suits the needs of users at Perum LPPNPI Gorontalo Sub-Branch and Perum LPPNPI MATSC Main Branch. The results showed that creating a new ATS route can be the answer to the problems that occur and accommodate the UPG - GTO - UPG route.

Analisis Elemen Kunci Brand Equity Citilink pada Wilayah Tangerang: Evaluasi Mendalam dalam Konteks Industri Penerbangan

2024-09-12T09:38:43+07:00

This study aims to analyze the brand equity of Citilink in the Tangerang region, focusing on four key dimensions: brand awareness, brand association, brand perceived quality, and brand loyalty. Brand equity is a crucial factor influencing consumer decisions when selecting a brand. A mixed-method approach was employed for this research. The qualitative aspect involved descriptive analysis to systematically describe phenomena related to brand awareness, brand perceived quality, and brand loyalty. The quantitative approach tested hypotheses concerning brand association using the Cochran Q test compared to the Chi-Square table. The sample comprised 96 airline service users in Tangerang, selected through purposive sampling, with criteria including residence in Tangerang, age of at least 17 years, and having used airline services within the past three months. The findings indicate that Citilink enjoys very high brand awareness, with nearly all respondents recognizing the brand. Citilink's brand association is generally positive, particularly concerning affordable ticket prices and friendly service. The brand’s perceived quality is rated positively by the majority, covering aspects such as comfort, safety, and customer service. Additionally, most Citilink customers exhibit high loyalty and satisfaction with the services provided. The study recommends that future research be conducted across various regions in Indonesia to compare Citilink's brand equity with other airlines in different regional contexts. Further in-depth studies on brand associations, including the impact of price, service, and promotions on consumer perceptions, are suggested. Future research should also evaluate the effects of changes in logo design and visual elements on brand awareness and brand association. Additionally, qualitative methods such as in-depth interviews or focus group discussions are recommended to gain deeper insights into customer satisfaction and dissatisfaction. Evaluating pricing and promotional strategies, along with the impact of social and digital media on brand equity, will also be crucial for future studies.

Pengaruh Implementasi Sistem Pelayanan SITEK REBORN terhadap Kinerja Operasional PT Angkasa Pura Logistik Bandar Udara Ahmad Yani Semarang

2024-10-01T14:57:56+07:00

In the era of globalization and increasingly fierce competition, logistics companies are required to improve the efficiency and effectiveness of their services. A good service system is one of the key factors in achieving this goal. The aim of the service system is expected to provide innovative solutions to improve the operational performance of officers, which includes aspects of speed, accuracy, and customer satisfaction through digitizing logistics services in the airport sector. The research aims to determine the effect of implementing the REBORN service system on the operational performance of PT Angkasa Pura Logistik officers at Ahmad Yani Airport, Semarang. This research uses quantitative methods. Primary data was collected through a questionnaire distributed to 40 respondents, consisting of operational officers at the PT Angkasa Pura Logistik Cargo Terminal. Samples were taken using a purposive sampling technique using the Isaac and Michael formula. Data was analyzed using SPSS 25 software with simple linear regression analysis, a T-test, and a coefficient of determination test. The research results show that the implementation of the SITEK REBORN system has a significant influence on the operational performance of PT Angkasa Pura Logistik. This is proven through a simple linear regression test, where the implementation variable shows a positive impact on the operational performance variable with a significance value of 0.000 < 0.05 and a t-count value of 9.268. In addition, the coefficient of determination (R²) of 0.693 indicates that 69.3% of the variation in operational performance can be explained by implementing the SITEK REBORN system. At the same time, the remainder is influenced by other variables not studied. This research concludes that digitalization through SITEK REBORN significantly improves operational performance, which in turn can increase the efficiency and productivity of PT Angkasa Pura Logistik at Ahmad Yani Airport, Semarang.

Pengaruh Kepuasan Konsumen SPBU melalui Digitalisasi dan Kualitas Pelayanan

2024-10-18T17:36:25+07:00

This study aims to determine the effect of gas station digitalization and service quality on customer satisfaction. Primary data were taken from respondents of gas station 13,264,518 Koto Gadang Guguk, Solok Regency. The type of research used is quantitative descriptive research. The results of the study indicate that gas station digitalization has an effect on customer satisfaction with a t-value of 5.522 (i.e. > 1.98761) and a significant probability value of 0.000 (i.e. <0.05). Service quality also has an effect on customer satisfaction with a t-value of 3.063 and a significant probability value of 0.003. The gas station digitalization variable and the service quality variable simultaneously have an effect on customer satisfaction with a coefficient of determination (R2) of 0.529 or 52.9%, while the remaining 47.1% is influenced by other variables not examined in this study such as motivation, leadership, workload and others.

Pengaruh Tingkat Stress Kerja terhadap Kinerja Karyawan Bandar Udara Sepinggan Balikpapan

2024-11-25T15:53:36+07:00

With the increasing workload and demands in the aviation industry, it is important to understand how job stress affects productivity and work effectiveness. This study examines the effect of job stress levels on employee performance at Sepinggan Balikpapan Airport. The study was conducted by distributing questionnaires to 45 employees from various airport divisions. The results were then processed using a t-test and approached using simple linear regression. The results showed that job stress was negatively related to employee performance. It is hoped that the results of this study will provide insight for management in designing effective stress mitigation strategies.

Peran Bandar Udara terhadap Perkembangan Pariwisata Sumbawa Barat

2024-12-09T13:57:26+07:00

Abstract

Airport development in West Sumbawa plays an important role in supporting the local economy by creating many job opportunities, both at the airport itself and in supporting sectors such as transportation, accommodation, and restaurants, thus reducing the unemployment rate and improving the welfare of the surrounding community. The airport in West Sumbawa has a positive impact on tourism by increasing accessibility and the number of tourist visits. Data shows an increase in the number of domestic and foreign tourists from 770,344 in 2022 to 831,123 in 2023.

Language and Identity of Aviation Security

2024-12-30T16:22:54+07:00

The Aviation Security (AVSEC) officers must navigate the complex interaction of maintaining authority while demonstrating politeness in their communication with passengers. This research explores how aspects of language proficiency for interaction are used by AVSEC officers to balance these roles and construct their professional identity. The research problem addresses how interaction proficiency serves both the functional need for authority and the relational need for politeness. The objective of the study is to identify the markers that contribute to this balance on communication effectiveness. Employing qualitative analysis, data were collected through recordings, observation and in depth interview of AVSEC officers at several workload simulations. The study finds that effective communication in AVSEC relies on a blend of clear verbal instructions and strong non-verbal cues to manage interactions smoothly and professionally. Officers must respond quickly, clarify when necessary, and interpret both verbal and non-verbal signals to prevent misunderstandings and uphold security. AVSEC officers balance authority with courtesy, using direct language and body language to ensure passenger cooperation, safety, and comfort.

Pengaruh CR, DAR, dan ITO terhadap NPM pada PT Indocement Tunggal Prakarsa TBK Periode 2014-2023

2025-01-06T10:43:50+07:00

The current ratio, debt-to-asset ratio, inventory turnover-to-net profit margin, and other financial ratios of PT Indocement Tunggal Prakarsa Tbk will be partially and concurrently studied from 2014 to 2023. Data used in associative quantitative study comes from PT Indocement Tunggal Prakarsa Tbk's financial report, which comprises secondary sources. Testing hypotheses, doing regression analysis, and calculating coefficients of determination are all examples of traditional data analysis approaches. This research's findings indicate a positive and statistically significant correlation between the Current Ratio and Net Profit Margin, as shown by a computed t value of 12.045 > t table 2.447 and a significance level of 0.000 < = 0.05. The debt to assets ratio positively impacts net profit margin, according to the findings of the hypothesis testing (tcount 7.493 < ttable 2.447, p-value < $0.05). Results from the hypothesis test indicate that inventory turnover does not significantly impact net profit margin (tcount -3.759 < 2.447, significance value 0.009 < 0.05). Results show that the current ratio, debt to assets ratio, and inventory turnover significantly impact net profit margin (p 0.000, p < 0.05, and Fcount 75.981 > Ftable 4.35). Our three current ratios—debt to assets, inventory turnover, and current ratio—explain net profit margin with a coefficient of determination of 96.2%.

Konstruk Minat Beli Sepeda Motor Honda di Bekasi: Dampak Kualitas Produk dan Taktik Promosi

2025-01-06T15:13:17+07:00

This study investigates the effects of product quality and promotional strategies on consumer purchase interest in Honda motorcycles within Bekasi Regency, a region notable for its substantial market potential. As a crucial component of Indonesia's economic framework, the automotive sector-particularly motorcycles-plays a significant role. Honda, a leading brand in this competitive market, strives to sustain its market dominance through continual product innovation and dynamic promotional activities. Despite this, the interplay between product quality and promotional efforts in specific local contexts, such as Bekasi Regency, remains insufficiently explored. Employing a quantitative causal research design, this study surveyed Honda motorcycle consumers in Bekasi Regency using purposive sampling methods. Data analysis was performed with SPSS version 25. Findings reveal that both product quality and promotional tactics have a substantial impact on consumer purchase interest, both independently and in combination. Effective promotional activities and high-quality products significantly enhance Honda's market appeal in this locale. The insights gained from this research offer valuable implications for automotive marketing strategies, highlighting the importance of targeted promotions and exceptional product quality in influencing consumer behavior. These results are not only pertinent to Bekasi Regency but also provide a basis for extending research to other regions with similar market dynamics. Future studies should consider additional influencing factors and broaden the geographic scope to achieve a more comprehensive understanding.

Pengaruh Budaya Organisasi dan Motivasi Kerja terhadap Kinerja Petugas Aviation Security di Bandar Udara Mutiara SIS Al-Jufri Palu

2025-01-09T11:31:19+07:00

This study aims to determine (1) whether organizational culture influences the performance of AVSEC officers at Mutiara Sis Al-Jufri Airport, Palu, (2) whether work motivation influences the performance of AVSEC officers at Mutiara Sis Al-Jufri Airport, Palu, and (3) whether organizational culture and work motivation simultaneously influence the performance of AVSEC officers at Mutiara Sis Al-Jufri Airport, Palu. This study was conducted from May 1 to June 30, 2024 at Mutiara Sis Al-Jufri Airport, Palu. This study uses a quantitative method with a type of survey conducted on AVSEC officers and passengers using a questionnaire distribution. In this study, questionnaires were distributed to 97 AVSEC officers and 97 passengers. The data analysis techniques used were normality test, heteroscedasticity test, multicollinearity test, multiple linear regression analysis, hypothesis test, and determination coefficient test (R²). The results of the study show that: (1) organizational culture has a positive influence on the performance of AVSEC officers at Mutiara Sis Al-Jufri Airport, Palu, (2) work motivation has a positive influence on the performance of AVSEC officers at Mutiara Sis Al-Jufri Airport, Palu, and (3) organizational culture and work motivation simultaneously have a positive influence on the performance of AVSEC officers at Mutiara Sis Al-Jufri Airport, Palu.

The Influence of Flight Attendant Workload on Performance at Citilink Airlines in 2021

2025-01-10T14:33:16+07:00

Services in the aviation world consist of three services: pre-flight, in-flight and post-flight services. In-flight services are carried out directly by the cabin crew, in this case the flight attendants, who are the parties tasked with providing direct services during the flight. In the world of flight attendants, there is a seniority system in carrying out tasks. The workload that must be done by junior flight attendants is greater than that of senior flight attendants. As a result, most junior flight attendants feel uncomfortable with the work environment caused by the lack of harmony between senior flight attendants and junior flight attendants. This study aims to determine the effect of flight attendant (FA) workload on their performance at Citilink Airlines in 2021. This study is a quantitative study, where data is collected by distributing questionnaires, observations and documentation to flight attendants at Citilink Airlines. The sample was carried out on 50 respondents using non-probability sampling techniques. Then the data was processed using simple linear regression analysis. The results of the study indicate that there is an influence of flight attendant workload on their performance at Citilink Airlines in 2021. Flight attendant workload affects their performance by 43.2%. While the remaining 56.8% of performance is influenced by other variables that are not studied and outside the concept in the researcher's research. The coefficient of determination ranging from 0.400-0.599 shows that flight attendant workload has a fairly strong influence on their performance at Citilink Airlines.

Pengaruh Kualitas Pelayanan Petugas AVSEC terhadap Kepuasan Staf di Security Check Point Bandara Internasional Juanda Sidoarjo

2025-01-16T09:16:12+07:00

Miscommunication between Aviation Security officers and tenant officers and airline officers at the security check point of Juanda International Airport, Sidoarjo often occurs due to the poor quality of information provided by fellow Aviation Security officers at SCP-1. As a result, officer activities are hampered. This affects staff satisfaction. On this basis, the researcher conducted a study to determine the effect of service quality on staff satisfaction. This study was conducted using a quantitative method where primary data collection was obtained by distributing questionnaires to 100 respondents. Sampling was carried out using the non-probability sampling method. The collected data were then analyzed using simple linear regression, partial test (T test), and coefficient of determination. The results showed that service quality had a significant effect on staff satisfaction at Juanda International Airport, Sidoarjo. This is evident from the statistical analysis carried out, where the calculated t value (9.087) far exceeded the t table value (1.994), with a significance level of 0.00 which is smaller than 0.05. Thus, it can be concluded that the Ha hypothesis in this study can be accepted. In addition, the results of the T-test calculation show that the service quality variable has an influence of 54.8% on the level of staff satisfaction.

Analisis Fasilitas di Area Keberangkatan terhadap Kepuasan Penumpang Bandar Udara Depati Amir Pangkalpinang

2025-01-17T16:41:06+07:00

This research is motivated by the importance of airline companies in providing satisfaction to passengers through good and quality facilities. This study aims to determine the effect of facilities in the departure area on passenger satisfaction at Depati Amir Pangkalpinang Airport. The facilities in question include 4 indicators: facility conditions, completeness, interior design, and exterior design. The study was conducted using quantitative methods. Data were obtained by distributing Likert scale questionnaires with a sample size of 100 respondents. Sampling used purposive sampling technique, which is a sampling technique with certain criteria. The hypothesis was tested using simple regression and T-test. The results showed that there was a positive and significant effect on passenger satisfaction partially. As much as 92.7% of passenger satisfaction at Depati Amir Pangkalpinang Airport was influenced by facilities in the departure area. While the remaining 7.3% was influenced by other variables not studied.

Analisis Rasio Keuangan untuk Menilai Kinerja Keuangan Perusahaan PT Angkasa Pura II Ketika Pandemi COVID-19 Periode 2019-2022

2025-01-17T16:38:39+07:00

This research aims to describe the condition of memories at the PT Angkasa Pura II company based on four ratio analyses in the 2019–2022 period. The objects used in this thesis are financial reports in the form of financial position reports, profit and loss reports, and cash flow reports for PT Angkasa Pura II for the 2019–2022 period. The data analysis method used is ratio analysis, which consists of liquidity analysis, solvency analysis, activity analysis, and profitability analysis, which is then determined by the level of financial performance by referring to the decision of the Minister of State-Owned Enterprises of 2002, Number KEP-100/MBU/2002. The results of the research show that the financial condition of PT Angkasa Pura II from 2019 to 2022 is experiencing an unfavorable condition in terms of the four ratios. By obtaining the BBB category with the unhealthy predicate in 2019 and the B category with the unhealthy predicate from 2020 to 2022.

Pengaruh Pengetahuan Investasi dan Kemajuan Teknologi terhadap Minat Gen Z dalam Berinvestasi di Pasar Modal

2025-01-17T16:35:50+07:00

This study examines the level of investment knowledge and technological advances on Generation Z Yogyakarta's interest in investing in the capital market. Along with the times, awareness of the importance of investment is increasing, especially among the younger generation born between 1997 and 2012. Technological advances have facilitated access to information and investment transactions, which have also influenced Generation Z's interest in participating in the capital market. This study uses a quantitative approach with a sample population of 100 respondents from generation Z in Yogyakarta. Based on the results of the analysis test, it shows that the level of understanding of investment knowledge and technological advances has a significant positive influence on the variable of generation Z's interest in investing. The results of these findings are expected to provide an understanding of the factors that encourage the younger generation to invest and the importance of investment education and the use of technology in investment activities.

Pengaruh Stress Kerja, Budaya Organisasi, dan Kompensasi terhadap Kinerja Tenaga Terdidik Universitas Muhammadiyah Surakarta

2025-01-20T22:27:38+07:00

The aim of this study was to analyze the effect of work stress, organizational culture, and compensation on the performance of educated personnel of Surakarta Muhammadiyah University. This research uses quantitative methods. The population in this study were all educated personnel of Universitas Muhammadiyah Surakarta. The sampling method of this research is non-probability sampling with purposive sampling technique. The data sources of this research are primary data and secondary data. The data collection technique used a questionnaire. The research data analysis technique with the help of SPSS software. The results of this study are that Job Stress has a significant effect on Employee Performance. Organizational Culture has a significant effect on Employee Performance. Compensation has a positive effect on Employee Performance.

Analisis Pengaruh Kualitas Produk dan Citra Merek terhadap Loyalitas Pelanggan pada Produk Skintific yang Dimediasi Kepuasan Pelanggan

2025-01-20T23:13:06+07:00

This study aimed to analyze the effect of product quality and brand image on customer loyalty, which is mediated by the customer satisfaction variable for Skintific products in Solo Raya. The type of research used is quantitative research, which distributes questionnaires via Google Forms. The population of this study was all people who live in Solo Raya. The sample used in this study was 150 respondents with the criteria for female community respondents who have used Skintific products. The sampling technique in this study used non-probability sampling techniques and purposive sampling. The data was analyzed using SmartPLS 3.0. The results of this study show that product quality significantly affects Skintific Product Customer Satisfaction in Soloraya. Brand Image has a significant effect on Employee Performance. Customer Satisfaction has a positive impact on Skintific Product Customer Loyalty in Soloraya. Product quality positively affects skintific product customer loyalty, which is mediated by customer satisfaction. Brand Image positively affects Customer Loyalty for skintific products mediated by Customer Satisfaction.

Pengaruh Situation Awareness terhadap Kinerja Petugas Airside di Bandar Udara

2025-02-05T10:01:34+07:00

Situation Awareness (SA) is a person's perception or response to be able to understand conditions or circumstances in the surrounding environment. This research aims to find out whether there is an influence of Situation Awareness on the performance of Airside officers and to find out if there is an influence, how much influence Situation Awareness has on the performance of Airside officers at the airport. This research uses a quantitative approach with the variables Situation Awareness (X) and Airside Officer Performance (Y). The population of PT Airside officers. There are 50 people at El Tari Kupang Airport's Angkasa Gate, including 15 AMC officers and 35 Ground Handling officers. Then samples were taken from the total population as a whole and analyzed using Simple Linear Regression using SPSS. The research results show that based on the test results obtained, it can be seen that Situation Awareness (X) influences the performance of Airside Officers (Y) at El Tari Kupang International Airport with the test results obtained with a calculated T value of 15.645 and a significant value of 0.01< 0.05. The result of the coefficient of determination R2 is 0.836 so it can be concluded that Situation Awareness (X) has an influence on the performance of Airside Officers (Y) at El Tari Kupang Airport by 83.6%.

Skid Resistance Analysis Due to Rubber Deposits on the Runway of Sultan Babullah Ternate Airport

2025-02-05T12:09:02+07:00

Rubber deposit is the thickening of the rubber layer on the runway surface as a result of the friction of the rubber of the aircraft wheels during take-off and landing, resulting in the risk of the danger of aircraft slipping if the aircraft takes off and lands on the runway surface. Rubber deposit cleaning is carried out depending on the high frequency of aircraft movements on the runway per day.

The research stage begins with observation and collection of data on the measurement of runway conditions, especially in the aircraft touch down area, carrying out observations on the process of cleaning rubber deposits in the aircraft touch down area, collecting the results of measuring the roughness test value before and after cleaning, analyzing the roughness value of the runway before and after cleaning.

The results of the study found that the number of flight traffic at Babullah Airport per week is 155 flights or as many as 620 flights within one month, and the average number of aircraft landings at Babullah Airport is 313 times, so if you refer to KP 94 of 2015 concerning the rubber removal cleaning schedule on the runway of Babullah Airport with a routine cleaning schedule of 1 time in 1 year. Then there is a difference in the value of skid resistance at Sultan Babullah Airport with varying values, at the test point center line 31 – 14 has a value of before cleaning of 0.48 then after cleaning the value of the cleanliness becomes 0.70 as well as the test point at 6 meters left 14 – 32 has a roughness value of 0.59 before cleaning and 0.82 after cleaning/removal, The average value of runway roughness before cleaning was 0.53 and the average value of roughness after cleaning.