Main Article Content
Abstract
Human resources are the most valuable asset in an organization. The performance of personnel plays a crucial role in achieving organizational goals, especially in sectors that require precision, speed, and coordination, such as the aviation industry. Performance is the result of employees' ability to manage tasks with behavior and work attitudes that align with company standards. The purpose of this research is to determine and analyze the influence of the work environment and workload on the performance of Apron Movement Control (AMC) officers. This research uses a quantitative method with 4 respondents at Radin Inten II Airport, Lampung. The work environment and workload variables are the independent variables in this study. The performance of the officers is the dependent variable. The methods for analyzing the data include multiple linear regression, classical assumption tests, as well as validity and reliability. The T-test findings in this study indicate that the work environment has a significant impact on the performance of AMC officers, with a significance level of 0.024 < 0.05. With a significance value of 0.038 < 0.05, the workload also has a significant impact on the performance of AMC officers. With an F value of 359.976 and a significance level of 0.037 < 0.05, the F-test findings show that the performance of AMC officers is greatly influenced by the work environment and workload. Workload and work environment explain 99.6% of the variance in officer performance at 0.996. Other factors that were not studied influence the remaining 0.4%.