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Abstract
Apron movement control (amc) officers are responsible for efficiently managing aircraft parking stand in the apron, especially during peak hours to ensure smooth airport operations. This study ains to identify the factors affecting the inefficiency of pparking stands during peak hours, the challenge faced by AMC officers in optimizing parking stand usage, and the efforts undertaken to enchance parking stand management at I Gusti Ngurah Rai International Airport. This research employs a qualitative method using both primary and secondary data. Data collection techniques include interviews, observations, and documentation. Interviews were conducted with 7 AMC officers at I Gusti Ngurah Rai International Airport, categorized based on their respective roles. Observations were carried out by directly examining the conditions and management of parking stands during peak hours. Additionally, documentation was used to support data obtained from interviews and observations. The data analysis techniques include data collection, reduction, presentation, and conclusion drawing, with validation through triangulation of techniques and sources. The results showed that the obstacles that occur in optimizing parking stands during peak hour are frequent changes in parking stands so that the parking stand pattern is different from the previously made planning. The contributing factors are mismatches in aircraft arrival and departure schedules (delay departure, early arrival, late arrival), airline factors that make sudden changes, lack of coordination in delivering delay information to AMC officers. This creates challenges for AMC officers, namely having to reallocate parking stands for aircraft that experience sudden changes, each parking stand has different characteristics so that there are rules and restrictions on parking stands, limited aviobridge facilities and the prioritization of aviobridge for wide body aircraft. Some CCTVs are not available in front of the parking stand. Then the efforts made by AMC officers are to adjust the type of aircraft with parking stand characteristics, organize aircraft in certain circumstances, and parking stand management strategies during peak hours.